Shipping policy

We currently only offer SF Express direct shipping (Hong Kong), and each order can only be delivered to a single address.

If a customer fails to collect the parcel on time or SF Express is unable to contact the recipient, additional storage fees may be charged by the SF Express redemption center. Please contact customer service immediately to arrange follow-up matters.

If you fail to collect the item within the specified timeframe for any reason, it will be deemed as forfeiting the purchased goods (hereinafter referred to as "Uncollected Goods") and handled as follows:

The Company shall not be liable or responsible for the customer's ultimate failure to receive the purchased goods (whether due to final stock shortages or destruction) or for any other losses arising from Uncollected Goods, and reserves the right to recover any costs incurred as a result from the customer.